FAQ’s

EvergreensUK London 2015 Archery

We know you might have questions about our products and services. That’s why we’ve answered the most commonly questions.

But still cant find what you need, then simply call our sales line on 01572 768208 or email sales@evergreensuk.com.


Our range of artificial grass is available direct from Evergreens UK on a next day delivery service as standard if ordered before 12 noon (subject to terms and conditions). Conveniently, you can buy online or telephone by calling 01572 768208. If you are unsure on what product to choose, we offer free samples for you to evaluate. Our friendly and knowledgeable staff can also advise you which product is suitable for your project.

Did you find this FAQ helpful?
6
0

You can order and pay securely online or over the phone. Evergreens accept all major credit cards, cash (collections only), bank transfers, account or cheque. VAT is added to all orders.

Did you find this FAQ helpful?
3
0

For free samples, call or fill out our Sample Request Form. Samples should arrive within 3 business days. If you require them urgently please call 01572 768208.

Did you find this FAQ helpful?
4
0

We highly recommend having your artificial lawn or flooring professionally fitted by our UK-wide LazyLawn network or the head office events team. If you like DIY, read our fitting instructions and use the recommended equipment. Fitting can be straightforward if you take your time.

Did you find this FAQ helpful?
1
0

It is not best practice to install directly onto soil. A full-depth sub-base is advised so that the synthetic turf drains properly in heavy rain. Preparation is key when installing our products. If unsure, check with Evergreens first. Also see our fitting information page for more information, or contact one of our installation professionals.

Did you find this FAQ helpful?
2
0

For lawns that are used by large dogs we recommend Wonder Grass, Lazy Signature or Lazy Supreme. They are highly durable whist still feeling soft to the touch. As with all lawn products they are sand-filled to give the product stability, protect the grass tufts from dog claws and reducing the grass temperature in summer conditions.

We also recommend the use of a hose to clean your lawn when required and treating it with our LawnClenz products to remove smells and germs.

Did you find this FAQ helpful?
1
0

Cleaning artificial grass is a simple and easy to do, please find some suggestions below.

Autumn Garden Tidying – Use a brush or plastic rake to gather leaves and general debris into a pile and dispose of as normal. Leaf blowers are a perfect way to remove leaves and debris off any larger areas.

Spillages or general dirt on the lawn – Using a stiff plastic brush most dry marks can be removed by simply brushing the area. Jet washes can be used combined with warm soapy water and a stiff brush to remove more persistent spillages or dirt.

Pet Mess – Treat an artificial lawn as any normal lawn and remove mess regularly, warm soapy water can then be brushed into areas that require it. We also recommend that your lawn is periodically treated with our LawnClenz range of lawn cleaners to help remove unwanted odours and germs from pet mess.

Did you find this FAQ helpful?
3
0

Yes, you are able to collect your order from our dedicated distribution warehouse in the East Midlands. Please organise with your sales contact. Please remember that some products can be up to 4m in length and are very heavy, so please ensure that you bring the correct vehicle. We can advise on which vehicle type would be suitable. How to Find Us

Did you find this FAQ helpful?
1
0

Small rolls and accessories.

Smaller items are delivered usually by APC or DX Couriers.

Larger rolls and shock pads.

The delivery will be on a specialist courier shared route vehicle which means we can give approximate delivery times once the vehicle has left our distribution centre. The driver will require assistance to unload your order.

Same day, Weekend and Self-Unloading.

If you require same day or weekend deliveries we are able to arrange at extra cost along with driver and mate to assist unloading larger rolls if needed.

Did you find this FAQ helpful?
1
0

Standard delivery is next day if ordered before 12 noon, but we can arrange delivery for any weekday you require. We also offer a same-day delivery service for the UK. Saturday delivery is also available at an increased carriage rate. Please call our office to discuss your requirements. Carriage is subject to our terms and conditions and delivery policy.

Did you find this FAQ helpful?
2
0